PulsePoint HCP365 incoming webhook setup guide

The PulsePoint HCP365 pixel is used to resolve the identity of a Healthcare Provider (HCP) visiting a pharma website. The purpose of the PulsePoint HCP 365 data source is to bring in the resolved identity of the HCP along with other data elements related to the HCP.

Prerequisites

• PulsePoint HCP365 account
• Tealium for Pharma

How it works

PulsePoint HCP365 offers webhook functionality that can be configured to send outgoing requests to an endpoint that you specify. These requests inform Tealium about activity in your PulsePoint account. When you add the PulsePoint data source within Tealium, a unique endpoint will be generated that you can then use within PulsePoint HCP365 to configure the PulsePoint webhook.

PulsePoint data source

To configure the PulsePoint data source, perform the following steps:

1. Navigate to Sources.
2. In the sidebar, select Sources > Data Sources.
3. Click +Add Data Source.
4. On the Select a Platform screen, select Pharma under Categories, and then select PulsePoint HCP365.
5. In the Name field under Summary, enter a name and click Continue.
6. Click Continue.
7. Select the pulsepoint_hcp_identity event specification under the Pharma category and click Continue:

   

8. (Optional) To download installation instructions, including the data source key, base code, and event tracking code, click Download as PDF.
9. Click Save & Continue. A summary of the data source appears.
10. Click Close.

For more information, see Create a data source.

The PulsePoint data source generates a unique URL to use as the HTTP GET OR POST URL in your PulsePoint configuration. The generated URL uses the following format:

https://collect.tealiumiq.com/integration/event/ACCOUNT/PROFILE/DATA_SOURCE_KEY

After you create the PulsePoint HCP365 data source, note the following values: Tealium Account Name, Tealium Profile Name, and the Data Source Key. You will need these when configuring the webhook within PulsePoint HCP365.

PulsePoint setup

After you configure your data source endpoint, configure the webhook in your PulsePoint account.

1. Log in to your PulsePoint HCP365 Application.
2. Navigate to Webhook Support.
3. Select GET or POST as the Request Method.
4. In the URL field, enter the endpoint URL that was generated when creating the data source in Tealium.
5. In the Body field, the event parameters must be included in each request to connect to your Tealium instance and the specific data source. See the Event attributes section for a list of event parameters..

Event attributes

The following parameters must be included in each connection request:

• tealium_account - Your Tealium Account Name.
• tealium_profile - Your Tealium Profile Name.
• tealium_datasource - Your Data Source Key.

The following attributes are specific to PulsePoint and can be sent through the webhook. Ensure that each attribute includes the pulsepoint_ prefix as shown in the table below. Refer to your PulsePoint documentation or contact the PulsePoint Support Team if you need help with the HCP365 data elements.