Iterable incoming webhook setup guide

Prerequisites

• Iterable account
• Tealium EventStream or Tealium AudienceStream

How it works

Iterable offers a Webhook API that sends outgoing requests to an endpoint that you specify. These requests inform Tealium EventStream about activity in your Iterable account. When you add the Iterable data source a unique endpoint is generated. This endpoint is used to configure the Iterable webhook.

Iterable data source

The Iterable data source generates a unique URL to use in your Iterable webhook configuration. The URL is generated in the following format:

https://collect.tealiumiq.com/integration/event/ACCOUNT/PROFILE/DATA_SOURCE_KEY

To add the Iterable data source to your Tealium Customer Data Hub profile, see Data Sources. After adding and connecting the data source, save and publish your profile.

Iterable setup

Once you have your data source endpoint, use the following steps to go to your Iterable account and create the webhook.

1. Log in to your Iterable account.
2. Go to Integrations > System Webhooks.
3. Click Create Webhook.
   The system webhook creation form displays.
4. Enter the endpoint generated from the Tealium data source as the Webhook URL.
5. Click Edit.
6. Check the Enabled checkbox.
7. Click Save.

Events and attributes

All incoming Iterable event attributes are automatically prefixed with iterable_. For example, Iterable will send the the eventname attribute to Tealium and it will be converted to iterable_eventname (all lowercase).

For a full list of webhook events and attributes generated by Iterable, see the Iterable Webhook Documentation.

Vendor documentation

• Iterable Webhook Documentation