Glance Cobrowse Tag Setup Guide

Enable co-browsing capabilities to instantly join customers in viewing your app or website without requiring the customer to download or install a screen sharing app.

Tag tips

• Use mapping to dynamically override the standard config values.

Tag configuration

Navigate to the Tag Marketplace to add a new tag. For more information, see About tags.

When adding the tag, configure the following settings:

• Group ID: The assigned group ID number provided by Glance.
• Website Stage: The website environment that this tag will be deployed to.

Load rules

Load the tag on all pages or set conditions for when your tag will load. For more information, see About load rules.

Data mappings

Mapping is the process of sending data from a data layer variable to the corresponding destination variable of the vendor tag. For more information, see About data mappings.

The available categories are:

Standard