Visitor Privacy API endpoints
The Visitor Privacy API allows you to retrieve known data about a specific visitor, delete a visitor record, and check the status of a delete request.
GET Visitor
You must use the region-specific host returned in the authentication API with this call. For more information, see Authentication.
Use the following GET command to retrieve a visitor record:
GET /v3/privacy/visitor/accounts/{account}/profiles/{profile}?attributeId={attributeId}&attributeValue={attributeValue}&prettyName={prettyName}
This command uses the following parameters:
attributeId
- The numeric ID representing a Visitor ID attribute from your account.
attributeValue
- The value to look up.
- Values containing special characters must be URL encoded.
prettyName
- A Boolean value indicating how attribute keys display in the response:
- True – Attributes display as user-friendly names, such as “Lifetime Order Value”.
- False – Attributes display as numeric ID’s, such as “28471”.
- A Boolean value indicating how attribute keys display in the response:
Permission requirements
- Server-side reader, editor, or publisher legacy permissions, or
- Minimum View Visitor Lookup platform permissions
Example cURL request
curl -H 'Authorization: Bearer {token}' \
-G \
'https://us-east-1-platform.tealiumapis.com/v3/privacy/visitor/accounts/my_account/profiles/main' \
--data-urlencode 'attributeId=86' \
--data-urlencode 'attributeValue=user@example.com' \
--data 'prettyName=true'
Example response
See the example visitor object for the format of the response.
Error messages
Potential error messages for this task are:
Error Message | Description |
---|---|
400 | { "message": "You are missing an attribute Id or Attribute Value"} |
401 | { "message": "Unauthorized"} |
404 | Visitor not found in system { "transactionId": {transactionId} } |
429 | { "message": "Too many requests"} |
500 | { "message": "Internal Server Error"} |
DELETE visitor
You must use the region-specific host returned in the authentication API with this call. For more information, see Authentication.
Consider the following prior to deleting one or more visitor records:
- Requests to delete visitor records result in the deletion of all data associated to the visitor ID value, including stitched visitor records.
- Delete requests are queued for processing and may take up to 30 days to complete.
- If a visitor replaces or has been replaced by another visitor, all visitors that have been stitched are deleted.
- The parameters to the DELETE command must be passed as URL-encoded form fields using the content-type "
application/x-www-form-urlencoded
", and not as query string parameters.
Use the following DELETE command to delete a visitor record:
DELETE /v3/privacy/visitor/accounts/{account}/profiles/{profile}
attributeID={value}
attributeValue={value}
This command uses the following parameters:
attributeId
The numeric ID representing a Visitor ID attribute from your account.attributeValue
The value to look up.
Permission requirements
- Server-side publisher legacy permissions, or
- View, Edit, & Delete Visitor Delete platform permissions
Example cURL request
curl -H 'Authorization: Bearer {token}' \
-X DELETE \
'https://us-east1-platform.tealiumapis.com/v3/privacy/visitor/accounts/my_account/profiles/main' \
--data-urlencode "attributeId=86"
--data-urlencode "attributeValue=user@example.com"
Example response
The response to a delete request includes a transaction_id
and a status. The transaction_id
is used in the GET transactions call to check the status of a previous request. The following status strings are possible: PENDING, SUCCESS, or FAILED.
A successful response displays the 202 Accepted message with a transactionId
value. If a request with the exact same account
, profile
, attributeId
, and attributeValue
already exists with a transaction status of PENDING, the existing transaction ID is returned, as follows:
{
"transactionId" : "{transactionId1}"
}
Error messages
Potential error messages for this task are:
Error Message | Description |
---|---|
400 | { "message": "You are missing an attribute Id or Attribute Value"} |
401 | { "message": "Unauthorized"} |
404 | Visitor not found in system { "transactionId": {transactionId} } |
429 | { "message": "Too many requests"} |
GET transaction
You must use the region-specific host returned in the authentication API with this call. For more information, see Authentication.
A transaction refers to any DELETE visitor request. DELETE visitor requests are queued for later processing, which makes the transaction_id
the unique record for that request and ID to be used when checking the processing status.
Use the following GET command to check the status of a transaction:
GET /v3/privacy/visitor/accounts/{account}/profiles/{profile}/transactions/{transaction_id}
Permission requirements
- Server-side reader, editor, or publisher legacy permissions, or
- Minimum View Visitor Lookup platform permissions
Example cURL request
For information about generating a bearer token from the API key, see Authentication. The bearer token is used in the API calls, rather than the API key.
curl -H 'Authorization: Bearer {token}' \
https://us-east-1-platform.tealiumapis.com/v3/privacy/visitor/accounts/my_account/profiles/main/transactions/0123456789
Example response
The response contains an object with one key/value pair where the key is a transaction_id
and the value is one of the following status strings: PENDING, SUCCESS, or FAILED.
{
"0123456789" : "SUCCESS"
}
Error messages
Potential error messages for this task are:
Error Message | Description |
---|---|
401 | { "message": "Unauthorized"} |
404 | Visitor not found in system { "transactionId": {transactionId} } |
429 | { "message": "Too many requests"} |
GET Visitor ID Attributes
Use the following GET command to retrieve a list of the Visitor ID attributes available in your account:
GET /v3/privacy/visitor/accounts/{account}/profiles/{profile}/ids
Permission requirements
- Server-side reader, editor, or publisher legacy permissions, or
- Minimum View Visitor Lookup platform permissions
Example cURL request
curl -H 'Authorization: Bearer {token}' \
https://platform.tealiumapis.com/v3/privacy/visitor/accounts/my_account/profiles/main/ids
Example response
The response for this command is an object of key/value pairs representing the numeric ID and name of the Visitor ID attribute.
{
"43" : "Email Address",
"57" : "Tax ID Number"
}
Error messages
Potential error messages for this task are:
Error Message | Description |
---|---|
401 | { "message": "Unauthorized"} |
404 | { "message" : "No Visitor ids were found for the account and profile"} |
429 | { "message": "Too many requests"} |
500 | { "message" : "Internal Server Error"} |
This page was last updated: June 26, 2024